Shipping policy
At Crave to Care, our mission is to deliver natural, gentle skincare solutions directly to your doorstep with the care and attention that goes into crafting each product. We believe that your experience with us should be worry-free as the products you trust us to create.
Order Processing
Freshly made: To give you the best quality, we make all of our products after you place the order. Please allow 3-5 business days for us to carefully prepare and pack your items.
Order Confirmation: Once your order is placed, you’ll receive a confirmation email with the details of your purchase.
Shipping Timeframes
Domestic Shipping (India): We offer reliable standard shipping across states, with delivery times typically ranging from 5 to 10 business days after your order has been processed.
Shipping Updates: As soon as your order is on its way, we’ll send you a shipping confirmation email with tracking details so you can follow your package every step of the way.
Shipping Rates: We offer a flat shipping rate of ₹50 within Tamilnadu and ₹120 for other states.
Lost or Damaged Packages
We take great care to ensure your products arrive in perfect condition. However, if your package is lost or arrives damaged, please contact us within 24 hours, and we’ll work with you to resolve the issue.
Customer Support
Your satisfaction is our priority. If you have any questions about your order or need assistance with shipping, please reach out to our customer support team at cravetocare2024@gmail.com or https://cravetocare.com/pages/contact/. We are here to help!
Thank you for trusting Crave to Care with your skin’s well-being.